Delete your SchoolConnect account
For parents and guardians using the SchoolConnect app, published on Google Play by Luseat Technologies Ltd. You don’t need the app installed to make a request.
How to request deletion
- Email stephan.atubo@gmail.com from the email address you use to sign in to the app, with the subject “Delete my SchoolConnect account”.
- Include your full name and the name of your child’s school so we can find your account.
- We will reply to confirm, and complete the deletion within 30 days. Once it is done you will no longer be able to sign in.
You can also ask your child’s school to pass the request on to us.
What is deleted
- Your parent account and sign-in (name, email address and phone number)
- Push-notification tokens for your devices
- Your notification inbox
- The links between your account and your children’s records
What is kept
- Your children’s school records — attendance, results, fees and payments — belong to the school and stay with it. They are no longer accessible through your account.
- Crash and diagnostic reports, which expire automatically within 90 days.
Want to stop notifications without deleting your account? Turn them off for SchoolConnect in your phone’s settings. See our privacy policy for more detail.